topic Re: Removing parental control in Sky Mobile

Removing parental control

Ash74 — Sat, 26 Oct 2024 20:32:34 GMT

I'm trying to remove parental control and my card details are not being recognised

Re: Removing parental control

SKY1992bf — Sat, 26 Oct 2024 20:39:07 GMT

@Ash74 Are you using a credit card?

debit cards won't work

Re: Removing parental control

Ash74 — Sat, 26 Oct 2024 21:12:06 GMT

Yes I'm using a credit card and it keeps saying use a valid card number

Re: Removing parental control

caesarome — Sat, 26 Oct 2024 21:16:44 GMT

Give Sky a call on 150 to see if they can help you with this. You might have to wait until tomorrow now.

Re: Removing parental control

Daniel0210 — Sun, 27 Oct 2024 05:42:54 GMT

@Ash74

In addition to using a credit card, the only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them later they can deactivate this for you.