topic Phone bill in Sky Mobile

Phone bill

Kayleighalana — Sat, 26 Oct 2024 16:34:39 GMT

Hi, my bill from last month has confused me. Am I in credit? Thanks in advance.

Re: Phone bill

63johnw — Sat, 26 Oct 2024 16:48:32 GMT

Hi @Kayleighalana this is mainly a customer helps customer forum so no one here has access to your billing information. If you want some help from here post screen shots but make sure all account information etc is redacted. You can also call sky on 150 for help.

Re: Phone bill

caesarome — Sat, 26 Oct 2024 18:18:22 GMT

@Kayleighalana wrote:

Hi, my bill from last month has confused me. Am I in credit? Thanks in advance.

@Kayleighalana

What does that bill say at the end of it, as usually a paid bill will show a £0.00 total so does it say something about balance or credit being carried forward ?