topic Ordered 2 phones but only 1 set if buds? in Sky Mobile

Ordered 2 phones but only 1 set if buds?

Suep1967 — Sat, 26 Oct 2024 14:43:05 GMT

I ordered 2 samsung s24 fe that are supposed to be with free galaxy buds 3. However, only 1 pair was in the box with the 2 phones, as only 1 pair was automatically added to the basket. I phoned Sky and was told it would be sent separately. I don't think that's the case and feel I was fobbed off. Has anyone else had this issue? The other phone is for my husband but I don't want to fight over the buds 😒

Re: Ordered 2 phones but only 1 set if buds?

Suep1967 — Thu, 31 Oct 2024 15:00:23 GMT

Can anyone help please? No sky live chat available anymore, and when I rang Sky, I was told (sounded like I was fobbed off) they woulld be sent seperately in a few days. That was a few days ago! I know it may seem trivial, but neither of us have used the phones yet and I haven't activated my sim that came with the phone as I don't want a new number.

😔