https://helpforum.sky.com/t5/Sky-Mobile/New-phone-transferring-problem/m-p/4797150#M228879 <P>Hello, I got a new iphone 15 Pro Max yesterday. I have an iphone xr. I have tried to transfer the data from the old phone to the new but it gets as far as downloading the latest software on the new phone and then gets stuck there. I have made sure that the old phone has the latest software but I have been trying to get the data transferred for 24 hours ! Surely this isn't right ?&nbsp;</P><P>&nbsp;</P><P>Many thanks for your help.</P><P>&nbsp;</P><P>Val</P> Fri, 25 Oct 2024 12:47:17 GMT Valeria2 2024-10-25T12:47:17Z https://helpforum.sky.com/t5/Sky-Mobile/New-phone-transferring-problem/m-p/4797150#M228879 <P>Hello, I got a new iphone 15 Pro Max yesterday. I have an iphone xr. I have tried to transfer the data from the old phone to the new but it gets as far as downloading the latest software on the new phone and then gets stuck there. I have made sure that the old phone has the latest software but I have been trying to get the data transferred for 24 hours ! Surely this isn't right ?&nbsp;</P><P>&nbsp;</P><P>Many thanks for your help.</P><P>&nbsp;</P><P>Val</P> Fri, 25 Oct 2024 12:47:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-transferring-problem/m-p/4797150#M228879 Valeria2 2024-10-25T12:47:17Z