topic Re: Extra charges to my phone bill in Sky Mobile

Extra charges to my phone bill

MatthewBrookes — Tue, 22 Oct 2024 14:47:47 GMT

My phone bill has increased because of extra charges. It is saying that I've contacted a number which has charged me multiple times but I haven't done this

Re: Extra charges to my phone bill

Daniel0210 — Tue, 22 Oct 2024 14:57:20 GMT

@MatthewBrookes

Is it calls, or texts to 5 digit premium numbers?

Re: Extra charges to my phone bill

PandJ2020 — Tue, 22 Oct 2024 15:27:01 GMT

The usual explanation is that you've 'inadvertently' agreed to receive short note messages which are charged.

If it's 5 digit as mentioned above then you need to send STOP to it.

IF so, see https://psauthority.org.uk/

Re: Extra charges to my phone bill

MatthewBrookes — Wed, 23 Oct 2024 20:26:31 GMT

Texts I haven't had any texts though

Re: Extra charges to my phone bill

Raffster01 — Fri, 20 Dec 2024 09:35:00 GMT

There's something going on. Just noticed that my bill has increased significantly this month with a daily phone call that I haven't made - seemingly to a Northern Ireland landline? Tried ringing the number but there's no answer - just a series of beeps.