topic Re: Second sim and still no signal or data! in Sky Mobile

Second sim and still no signal or data!

Jbambi — Tue, 22 Oct 2024 20:30:20 GMT

Hi all,

I've had no data or signal with sky mobile, and I'm on the second sim card that they've sent me.

I've gone through all the troubleshooting, and it's still 4 dots showing next to the wifi.

Has anyone had this experience? I'm now getting frustrated that I can't sort it, never mind having a working phone.

caesarome — Tue, 22 Oct 2024 20:35:57 GMT

Does anything appear here for you:

Jbambi — Wed, 23 Oct 2024 08:21:35 GMT

afraid it's all working fine.

I just sat on the phone to sky (from my work phone) and was told to insert a different sim into the phone, which I don't have.

Now I have to wait another 3-5 days for the escalation team to call me.

It's a joke.

Especially as I've come over to Sky mobile from Vodafone after a recommendation, it's the worse experience I've ever had so far of a phone company.