topic Data usage in Sky Mobile

Data usage

Sh70 — Mon, 21 Oct 2024 19:42:23 GMT

One of my mobiles is using way more data all of a sudden, it used to build up data every month.Now it's using my allowance after less than 2 weeks. Nothing has changed in my procedure

Re: Data usage

63johnw — Mon, 21 Oct 2024 19:53:28 GMT

Hi @Sh70 have a look at this thread from this week to see if it helps.

https://helpforum.sky.com/t5/Sky-Mobile/Why-am-I-using-so-much-data-on-my-new-I-phone-16-than-I-did-with-my-older-phone-which-was-on-02/m-p/4789690#M227532

Re: Data usage

Debbie75 — Thu, 19 Dec 2024 07:06:31 GMT

Hi Did you get this problem resolved? I'm having the same issue since the middle of November my sim has been using 3gb a day previously I was using 7gb a month.

Re: Data usage

Daniel0210 — Thu, 19 Dec 2024 07:15:17 GMT

@Debbie75

Have you viewed the thread that @63johnw linked in the post above yours?