topic Re: No 5G in Sky Mobile

No 5G

Paul3 — Mon, 21 Oct 2024 11:26:48 GMT

I have returned from abroad from my holidays and since returning I have no 4/5G I have no signal.

Re: No 5G

63johnw — Mon, 21 Oct 2024 11:34:01 GMT

Hi @Paul3 try restarting your phone. If this doesn't work and it's an iPhone go to settings, mobile service, sim applications and change the setting there.

Re: No 5G

caesarome — Mon, 21 Oct 2024 12:12:45 GMT

@Paul3

Make sure the phone is now set to home as per this:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Home.

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Home

Re: No 5G

Paul3 — Tue, 22 Oct 2024 13:40:08 GMT

Thank you all resolved now