https://helpforum.sky.com/t5/Sky-Mobile/Payment/m-p/4791364#M227799 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3080905">@Nic.w</a>&nbsp;wrote:<BR /> <P>but sky have still tried taking the payment every day this week including today&nbsp;</P> <HR /></BLOCKQUOTE> <P>That is because you didn't need to make a manual payment because when a direct debit fails Sky will always try again to take it 10 days later which I presume is what is happening here. They will take this payment again as the payment you manually made should appear on your account as a credit so can either be left as it will be used to pay your next bill or it can be refunded to you.</P> Sat, 19 Oct 2024 19:05:16 GMT caesarome 2024-10-19T19:05:16Z https://helpforum.sky.com/t5/Sky-Mobile/Payment/m-p/4791354#M227798 <P>I didnt have the funds to pay £23 on Saturday 12th Oct, when I realised this on the Sunday (13th) I went online and made the payment straight away, it's been almost a week since I made that payment which is confirmed on my banking but sky have still tried taking the payment every day this week including today&nbsp;</P> Sat, 19 Oct 2024 18:57:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Payment/m-p/4791354#M227798 Nic.w 2024-10-19T18:57:16Z https://helpforum.sky.com/t5/Sky-Mobile/Payment/m-p/4791364#M227799 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3080905">@Nic.w</a>&nbsp;wrote:<BR /> <P>but sky have still tried taking the payment every day this week including today&nbsp;</P> <HR /></BLOCKQUOTE> <P>That is because you didn't need to make a manual payment because when a direct debit fails Sky will always try again to take it 10 days later which I presume is what is happening here. They will take this payment again as the payment you manually made should appear on your account as a credit so can either be left as it will be used to pay your next bill or it can be refunded to you.</P> Sat, 19 Oct 2024 19:05:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Payment/m-p/4791364#M227799 caesarome 2024-10-19T19:05:16Z