https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789607#M227523 <P>It's a Poco F2 Pro. APN settings in image&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104712i09A77C996E0D656E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" alt="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" /></span></P> Thu, 17 Oct 2024 15:30:34 GMT Uncovered 2024-10-17T15:30:34Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789210#M227454 <P>I'm a new customer to Sky Mobile Ireland on a sim-only plan. I activated the sim yesterday. Coverage is terrible, very low at all times from my home and keeps dropping out entirely for extended periods. I live 20 minutes from Dublin city centre and have never experienced problems like this with any other network. I set up my APN in accordance with instructions on the Sky website, and the fact I have some mobile data some of the time suggests this is not the problem. But I don't know what is...</P> Thu, 17 Oct 2024 08:32:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789210#M227454 Uncovered 2024-10-17T08:32:34Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789396#M227494 <P>You should share some details of the phone you have, and a screenshot of the APN settings on your phone</P> Thu, 17 Oct 2024 11:44:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789396#M227494 Saint1 2024-10-17T11:44:45Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789607#M227523 <P>It's a Poco F2 Pro. APN settings in image&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/104712i09A77C996E0D656E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" alt="Screenshot_2024-10-17-16-29-02-933_com.android.settings.jpg" /></span></P> Thu, 17 Oct 2024 15:30:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4789607#M227523 Uncovered 2024-10-17T15:30:34Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4790148#M227624 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4219092">@Uncovered</a>&nbsp;&nbsp;Sorry not a phone I have come across before - are you able to see 5G (or 4G+) on your phone, and does your coverage drop co-incide with you being on a call.</P><P>&nbsp;</P><P>Does going airplane mode improve the performance in short term?</P> Fri, 18 Oct 2024 10:24:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4790148#M227624 Saint1 2024-10-18T10:24:16Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4796254#M228705 <P>Thanks for responding. I've already moved from Sky. The coverage is not up to snuff at all.&nbsp;</P> Thu, 24 Oct 2024 14:48:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-Terrible-coverage/m-p/4796254#M228705 Uncovered 2024-10-24T14:48:01Z