topic Re: broken sim card in Sky Mobile

broken sim card

Mavis2812 — Thu, 17 Oct 2024 08:23:54 GMT

Phone broke caught fire, how do i get new sim card please? There are similar posts but cant see replies??

Re: broken sim card

63johnw — Thu, 17 Oct 2024 08:35:13 GMT

Hi @Mavis2812 try this.

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

Re: broken sim card

Rache191 — Thu, 24 Oct 2024 10:10:49 GMT

I ordered a new Sim card two weeks ago as I need to change my number from my abusive ex-husband. I have not received that Sim now my phone has been cut off and cannot call out.

Re: broken sim card

caesarome — Thu, 24 Oct 2024 10:59:48 GMT

@Rache191

Try ordering it again and should you end up with two of them make sure you only activate one of them so the other one is cancelled.

Re: broken sim card

Lizzydrippin1 — Mon, 29 Dec 2025 13:09:50 GMT

I have broken my sim card transfering it to new phone,tried ordering new SIM but they won't do this unless I report lost or stolen,mine isn't lost or stolen it's broken???

Re: broken sim card

caesarome — Mon, 29 Dec 2025 13:11:53 GMT

@Lizzydrippin1

You don't need a new sim you need a replacement so it has the same number as this broken one.

Not sure why they need you to report it as lost or stolen so perhaps try again to see if you have more luck.