https://helpforum.sky.com/t5/Sky-Mobile/Phone-contract-dissapeared/m-p/4787311#M227106 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4210951">@LauraHughes</a>&nbsp; you will need to call sky on 150 and they will help locate the phone/account.&nbsp;</P> Tue, 15 Oct 2024 06:52:32 GMT 63johnw 2024-10-15T06:52:32Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-contract-dissapeared/m-p/4787232#M227090 <P>I've had my mobile phone contract for over a year with sky. I purchased the phone and contract for my son to use who's in secondary school, so for safety. Recently it has vanished from my MySky account and when I search for my contract using my bank details etc it says it has no account with these details. my son cannot use his phone unless using WiFi and I have no way of finding it as it has disappeared. Please help as the phone is for my sons safety to and from school and is unusable right now.&nbsp;</P> Mon, 14 Oct 2024 22:15:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-contract-dissapeared/m-p/4787232#M227090 LauraHughes 2024-10-14T22:15:25Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-contract-dissapeared/m-p/4787311#M227106 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4210951">@LauraHughes</a>&nbsp; you will need to call sky on 150 and they will help locate the phone/account.&nbsp;</P> Tue, 15 Oct 2024 06:52:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-contract-dissapeared/m-p/4787311#M227106 63johnw 2024-10-15T06:52:32Z