topic Re: Pause mobile data for 1 year in Sky Mobile

Pause mobile data for 1 year

ABBY1902 — Mon, 14 Oct 2024 07:03:32 GMT

my son is working in NZ for a year and needs to use a NZ sim while there .

can I pause the Sky sim untill he gets back ?

we have had this sim for 3 + years

Thanks

Re: Pause mobile data for 1 year

Daniel0210 — Mon, 14 Oct 2024 07:05:34 GMT

@ABBY1902

It can't be 'paused'. It can either be cancelled or the data plan can be reduced to the cheapest available for the duration.

Re: Pause mobile data for 1 year

ABBY1902 — Mon, 14 Oct 2024 07:36:13 GMT

Will he lose his mobile number if it's cancelled?

Re: Pause mobile data for 1 year

Daniel0210 — Mon, 14 Oct 2024 07:39:16 GMT

@ABBY1902

Yes he will.

Re: Pause mobile data for 1 year

PandJ2020 — Mon, 14 Oct 2024 08:08:58 GMT

As noted, there's no 'pause' option if you want to keep the number.

The only workaround would be to transfer the number out of the network to a service that doesn't require an active subscription, such as a PAYG service. (And then transfer it back in upon return)