I need replacement sims but the phone no they wanna verify me is the one lost

Minxy3107 — Sun, 13 Oct 2024 19:59:10 GMT

I need replacement sims but the phone no they wanna verify me is the one lost/stolen I don't have a landline I'm also disabled with mobility issues n I e been on my own for3days with no way of contacting my dad or certain friends as he doesn't do internet I don't know how to replace my sims as my only option is to order a e.sim but still it wants to verify me by ringing the number I don't have??? I'm going round in circles PLEASE HELP ME

Re: I need replacement sims but the phone no they wanna verify me is the one lost

caesarome — Sun, 13 Oct 2024 20:46:26 GMT

@Minxy3107

The first thing to do is to get yourself registered with the accessibility team at Sky as there are extra contact options available to you once you have done this:

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

You could then either try contacting them or another way you can contact Sky is via their social media sites as there are links to these at the bottom of this page. Sky are also active on Whatsapp.

If this lost/stoeln phone was from Sky then you will need to inform them of this so it can be blocked:

https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

And you might want to register the stolen/lost device here:

https://www.immobilise.com/

topic I need replacement sims but the phone no they wanna verify me is the one lost in Sky Mobile

I need replacement sims but the phone no they wanna verify me is the one lost

Re: I need replacement sims but the phone no they wanna verify me is the one lost