topic Re: Parental Control Not Working in Sky Mobile

Parental Control Not Working

Anonymous — Fri, 20 Sep 2024 12:00:52 GMT

Hi,

I'm trying to disable parental control for Sky Ireland as it keeps blocking websites and my domains which don't have any adult content.

I tried use card to disabled the Parental Control but I'm getting error:
GET /tokenise raise NotFound, "#{request.request_method} #{request.path_info}" ^^^^^

I tried on. Mobile, on laptop and same results. seems like tokenise page has been deleted based on error?

Re: Parental Control Not Working

caesarome — Fri, 20 Sep 2024 12:06:19 GMT

All you can do is to call Sky Ireland to see they can do this for you so try calling them on 150.

Re: Parental Control Not Working

Daniel0210 — Fri, 20 Sep 2024 12:20:27 GMT

@Anonymous

If the process is the same as in the UK only a credit card will suffice not a debit card. You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky Ireland, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you (FYI I believe the ROI customer service centres are closed over weekends).

Re: Parental Control Not Working

Anonymous — Fri, 20 Sep 2024 12:17:17 GMT

That's ridiculous. I don't know anyone who owns a credit card. This isn't the US, where credit cards are widely used by everyone. Maybe it's common in the UK, but in Ireland, we mostly use debit cards. We don't even have a credit score system like they do in the UK.

Re: Parental Control Not Working

Daniel0210 — Fri, 20 Sep 2024 12:19:28 GMT

@Anonymous

I did say if the process is the same. Give Sky Ireland a call today and they should be able to do this for you.

Re: Parental Control Not Working

Magiwiccan — Sun, 13 Oct 2024 14:18:31 GMT

"in Ireland, we mostly use debit cards. We don't even have a credit score system like they do in the UK"

Of course we have a credit scoring system, its CCR or the central credit register.

If you had just rang sky in the first place instead of ranting at people replies you would be sorted by now....