topic One email said the card was on its way and one email said it was cancelled in Sky Mobile

What date will my SIM card arrive

Highlandd1 — Sat, 12 Oct 2024 19:02:29 GMT

Ordered SIM card on 10of October got email saying it's cancelled

Re: What date will my SIM card arrive

caesarome — Sat, 12 Oct 2024 19:05:21 GMT

Are you saying the email you received has told you that your sim card order has been cancelled or did you also order a device and it is this that might be cancelled ?

One email said the card was on its way and one email said it was cancelled

Highlandd1 — Sat, 12 Oct 2024 19:11:18 GMT

Can you track the order

Re: One email said the card was on its way and one email said it was cancelled

caesarome — Sat, 12 Oct 2024 19:14:18 GMT

They are delivered by Royal Mail so take up to 3 days (not including Saturday or Sunday):

https://www.sky.com/ordertracking