https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783436#M226412 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3102878">@CD1976</a>&nbsp; normally 2-3 weeks, if any overpayment is made it will be refunded later.&nbsp;</P> Thu, 10 Oct 2024 14:05:53 GMT 63johnw 2024-10-10T14:05:53Z https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783435#M226411 <P>Sky received my old phone yesterday and the 14 day period ends next week, how long do Sky take to grade the phone and take the money off my new phone?</P> Thu, 10 Oct 2024 14:04:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783435#M226411 CD1976 2024-10-10T14:04:51Z https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783436#M226412 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3102878">@CD1976</a>&nbsp; normally 2-3 weeks, if any overpayment is made it will be refunded later.&nbsp;</P> Thu, 10 Oct 2024 14:05:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783436#M226412 63johnw 2024-10-10T14:05:53Z https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783438#M226413 <P>Thank you</P> Thu, 10 Oct 2024 14:06:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4783438#M226413 CD1976 2024-10-10T14:06:57Z https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4825061#M232247 <P>Just wondering if I should have received confirmation from Sky saying they had received my old phone and it was being processed? According to the Royal Mail tracking, Sky should have received the phone on 14th November however I havne't heard anything from Sky and am now being charged for two devices</P> Tue, 19 Nov 2024 16:22:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4825061#M232247 IphoneBob 2024-11-19T16:22:19Z https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4825072#M232248 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3716025">@IphoneBob</a>&nbsp;wrote:<BR /><P>Just wondering if I should have received confirmation from Sky saying they had received my old phone and it was being processed? According to the Royal Mail tracking, Sky should have received the phone on 14th November however I havne't heard anything from Sky and am now being charged for two devices</P><HR /></BLOCKQUOTE><P>As above, it takes 2-3 weeks to process normally.</P> Tue, 19 Nov 2024 16:32:45 GMT https://helpforum.sky.com/t5/Sky-Mobile/How-long-does-Sky-Swap-take/m-p/4825072#M232248 PandJ2020 2024-11-19T16:32:45Z