topic Re: Can dial out but does not recognise number when dialling in in Sky Mobile

Re: Can dial out but does not recognise number when dialling in

Cully1 — Wed, 09 Oct 2024 14:52:34 GMT

Hi. Like so many others, I transferred to Sky Mobile for myself and my wife - her transfer has gone smoothly but I still can't get any incoming calls or texts to my mobile. And anyone calling me gets an "incorrect number " message. Been dealing with Sky Service for the last three weeks and was told that the porting process for my number is still in process and that's why my number is not recognised. Today I was told that this is a major Sky issue which affects many new users and there is as yet no solution. So, I guess, watch this space - hopefully with so many complaints, this will get resolved sooner rather than later.

Re: Can dial out but does not recognise number when dialling in

Mark39 — Wed, 09 Oct 2024 14:57:49 GMT

@Cully1 I'm confused. You've posted this in the landline (Talk) forum, but it sounds like a Sky Mobile issue?

Re: Can dial out but does not recognise number when dialling in

Cully1 — Wed, 09 Oct 2024 15:28:13 GMT

You're right. Apologies

Re: Can dial out but does not recognise number when dialling in

Mark39 — Wed, 09 Oct 2024 15:29:01 GMT

@Cully1 wrote:

You're right. Apologies

Not to worry. I'll move your post to the Sky Mobile forum.

Re: Can dial out but does not recognise number when dialling in

Cully1 — Wed, 09 Oct 2024 15:31:39 GMT

👍 thank you