https://helpforum.sky.com/t5/Sky-Mobile/Link-account/m-p/4781800#M226096 I have linked my mobile account to sky ID. It says linked but when I try and access it a message comes up which says I need to finish setting up my account. I have had my account for over a year and it's been fine. Now I can't access anything. Any advice please? Tue, 08 Oct 2024 20:14:56 GMT HeideB76 2024-10-08T20:14:56Z https://helpforum.sky.com/t5/Sky-Mobile/Link-account/m-p/4781800#M226096 I have linked my mobile account to sky ID. It says linked but when I try and access it a message comes up which says I need to finish setting up my account. I have had my account for over a year and it's been fine. Now I can't access anything. Any advice please? Tue, 08 Oct 2024 20:14:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Link-account/m-p/4781800#M226096 HeideB76 2024-10-08T20:14:56Z https://helpforum.sky.com/t5/Sky-Mobile/Link-account/m-p/4781812#M226098 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4211169">@HeideB76</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR /><STRONG>When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.</STRONG></P> Tue, 08 Oct 2024 20:34:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Link-account/m-p/4781812#M226098 caesarome 2024-10-08T20:34:19Z