topic Re: Mobile Data on new SIM in Sky Mobile

Mobile Data on new SIM

wilberforce001 — Sat, 05 Oct 2024 15:27:53 GMT

I've just activated my SIM and today I am being told I am out of mobile data. I have a 100mb contract and it says my allowance will refresh in 28 days. The phone only activated at 3pm yesterday and there is no way I have used all my data. Does anyone know how to sort this?

Re: Mobile Data on new SIM

caesarome — Sat, 05 Oct 2024 15:41:33 GMT

@wilberforce001

100mb is really not much data so if you do mean this then you will use up this allowance pretty quickly as has happened. You can log back into your account to change it to a higher data package if you want.

Re: Mobile Data on new SIM

63johnw — Sat, 05 Oct 2024 15:38:04 GMT

Hi @wilberforce001 looks like you may have mistaken 100mb for 100Gig, as mentioned 100mb will be used up in seconds on a modern smartphone.

Re: Mobile Data on new SIM

PandJ2020 — Sat, 05 Oct 2024 16:18:42 GMT

The 100MB SIM is only really to be used by extremely low data users or those with large amounts of PiggyBank data.

If it's your day-to-day SIM then you'll need to change to a plan that's more suited to your usage. (This will increase the cost of course)

Re: Mobile Data on new SIM

wilberforce001 — Sat, 05 Oct 2024 19:49:53 GMT

Thanks guys. Just realised my error. What an idiot 😄

Re: Mobile Data on new SIM

PandJ2020 — Sat, 05 Oct 2024 20:52:24 GMT

@wilberforce001 wrote:
Thanks guys. Just realised my error. What an idiot 😄

You're not the first...

Re: Mobile Data on new SIM

TimmyBGood — Sun, 06 Oct 2024 08:36:16 GMT

@wilberforce001 wrote:

Just realised my error.

Many others have done the same, and Sky doesn't highlight the issue: the only really visible clue is the relative pricing.