https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778200#M225463 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4194192">@Star888</a>&nbsp; yes you would need to call sky to see if they can cancel the return, call on 150.&nbsp;</P> Fri, 04 Oct 2024 14:09:12 GMT 63johnw 2024-10-04T14:09:12Z https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778172#M225455 <P>Hello there, I'm new here. Hope to get some help.</P><P>I ordered a Samsung Galaxy S24 Ultra for my wife,but she can't get on with it after her old device,so I contacted Sky that I would like to send the device back and end my credit agreement,currently I'm waiting for the return packaging. I tried the phone and I really like it,I would like to keep it and going on with the contract. Shall I call Sky and let them know that I would like to keep the device or just decide not to return it? I don't know what to do? Can anyone here help me out,please?</P><P>Thanks for reading.</P> Fri, 04 Oct 2024 13:32:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778172#M225455 Star888 2024-10-04T13:32:08Z https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778200#M225463 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4194192">@Star888</a>&nbsp; yes you would need to call sky to see if they can cancel the return, call on 150.&nbsp;</P> Fri, 04 Oct 2024 14:09:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778200#M225463 63johnw 2024-10-04T14:09:12Z https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778204#M225464 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/134969">@63johnw</a>&nbsp;, thanks for your reply. I will try to call Sky.</P> Fri, 04 Oct 2024 14:16:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Not-to-return-my-device/m-p/4778204#M225464 Star888 2024-10-04T14:16:53Z