https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777363#M225289 <P>Thanks I will have another look through or ring them when phone turns up&nbsp;</P> Thu, 03 Oct 2024 15:22:38 GMT Loulou0501 2024-10-03T15:22:38Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777164#M225228 Hi I recently decided to take a phone contract out with SKY. The mobile I chose came with cash back and free earbuds so I confirmed order. I then noticed phone was on back order and now won't receive it until after the cash back and fee gift offer runs out. Sounds a bit fishy to me. Has anyone else had this issue and can I still claim gifts Thu, 03 Oct 2024 12:28:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777164#M225228 Loulou0501 2024-10-03T12:28:03Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777167#M225229 <P>What phone did you order ?</P> Thu, 03 Oct 2024 12:28:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777167#M225229 caesarome 2024-10-03T12:28:50Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777169#M225230 Samsung S23 5g Thu, 03 Oct 2024 12:30:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777169#M225230 Loulou0501 2024-10-03T12:30:04Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777172#M225233 <P>When did you order it ?</P> Thu, 03 Oct 2024 12:33:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777172#M225233 caesarome 2024-10-03T12:33:19Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777180#M225238 <P>24th September.&nbsp; When I looked back through free gift page it said I had to claim once I received phone and by 1st October which I obviously couldn't do.&nbsp; Offer shouldn't have still been on phone if&nbsp; people aren't going to recieve it in time.&nbsp;</P> Thu, 03 Oct 2024 12:41:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777180#M225238 Loulou0501 2024-10-03T12:41:03Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777336#M225280 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3595660">@Loulou0501</a>&nbsp;wrote:<BR /> <P>When I looked back through free gift page it said I had to claim once I received phone and by 1st October which I obviously couldn't do.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3595660">@Loulou0501</a>&nbsp;</P> <P>The offer itself finishes on 1st October but if you look at the T&amp;Cs link yoy will see you have 30 days to get your claim in:</P> <P>&nbsp;</P> <P><EM>Claims may only be submitted within thirty (30) days of the Participant purchasing the relevant Promotion Product (the "Claim Period"), meaning the final Claim date for Promotion Products <STRONG>purchased on the 1st October 2024 is no later than 23:59 (GMT) on the 31st October 2024.</STRONG> Claims received after the close of the Claim Period will not be eligible for a Reward.</EM></P> Thu, 03 Oct 2024 15:24:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777336#M225280 caesarome 2024-10-03T15:24:11Z https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777363#M225289 <P>Thanks I will have another look through or ring them when phone turns up&nbsp;</P> Thu, 03 Oct 2024 15:22:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-contract-with-free-gift/m-p/4777363#M225289 Loulou0501 2024-10-03T15:22:38Z