https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/4775408#M224647 <P>I recently went to do a phone swap upgrade but it seems it's started a whole new contract instead, how do I send the new phone back to try the swap again in the correct way?&nbsp;</P> Tue, 01 Oct 2024 18:44:50 GMT Bradley28 2024-10-01T18:44:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/4775408#M224647 <P>I recently went to do a phone swap upgrade but it seems it's started a whole new contract instead, how do I send the new phone back to try the swap again in the correct way?&nbsp;</P> Tue, 01 Oct 2024 18:44:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/4775408#M224647 Bradley28 2024-10-01T18:44:50Z https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/4775420#M224651 <P>All you can do is to call Sky on 150 to see if they can reinstate the swap or if they can't they might be able to cancel the order you have placed meaning you/them can then put it through as a swap.</P> Tue, 01 Oct 2024 19:01:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Phone-swap/m-p/4775420#M224651 caesarome 2024-10-01T19:01:35Z