https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769358#M222498 <P>Everytime I try to start an upgrade on my phone on MYSKY app it tells me my account is restricted, my payments are all up to date. When I reinstate my account it does nothing. This has been like this for a month and unsure how to fix it.&nbsp;</P> Thu, 26 Sep 2024 09:59:05 GMT Leannemull 2024-09-26T09:59:05Z https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769358#M222498 <P>Everytime I try to start an upgrade on my phone on MYSKY app it tells me my account is restricted, my payments are all up to date. When I reinstate my account it does nothing. This has been like this for a month and unsure how to fix it.&nbsp;</P> Thu, 26 Sep 2024 09:59:05 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769358#M222498 Leannemull 2024-09-26T09:59:05Z https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769455#M222533 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3445465">@Leannemull</a>&nbsp;</P> <P>Can you view your bill or do you see the same restricted message ?</P> Thu, 26 Sep 2024 10:50:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769455#M222533 caesarome 2024-09-26T10:50:56Z https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769461#M222537 <P>Hi, I can view my bill, so not sure what is happening&nbsp;</P> Thu, 26 Sep 2024 10:52:57 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769461#M222537 Leannemull 2024-09-26T10:52:57Z https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769468#M222543 <P>I would call Sky on 150 and let them know about this restricted issue and ask them to place this upgrade order for you.</P> Thu, 26 Sep 2024 10:57:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Account-restriction/m-p/4769468#M222543 caesarome 2024-09-26T10:57:19Z