https://helpforum.sky.com/t5/Sky-Mobile/Unacceptable-poor-service/m-p/4767291#M221833 <P>I am absolutely fed up with SKy mobile errors that include in my bill pictures messages that I did not send, as well as sms abroad that I actually sent to my wife who is with me in Glasgow at the moment and not abroad, I am tired of paying extra money for nothing and it irritates me, in February I paid an extra 25 pounds for non-existent pictures messages, after that they again add various small amounts to the monthly payment for non-existent sms services, I have repeatedly contacted the support service with complaints about this and received zero support and zero refund of my funds, I can not remain a customer of Sky mobile with such a low level of service and schemes similar to petty fraud, I demand an investigation and a solution to this issue and a full refund of the illegally written off funds</P> Wed, 25 Sep 2024 11:14:29 GMT Dennis789 2024-09-25T11:14:29Z https://helpforum.sky.com/t5/Sky-Mobile/Unacceptable-poor-service/m-p/4767291#M221833 <P>I am absolutely fed up with SKy mobile errors that include in my bill pictures messages that I did not send, as well as sms abroad that I actually sent to my wife who is with me in Glasgow at the moment and not abroad, I am tired of paying extra money for nothing and it irritates me, in February I paid an extra 25 pounds for non-existent pictures messages, after that they again add various small amounts to the monthly payment for non-existent sms services, I have repeatedly contacted the support service with complaints about this and received zero support and zero refund of my funds, I can not remain a customer of Sky mobile with such a low level of service and schemes similar to petty fraud, I demand an investigation and a solution to this issue and a full refund of the illegally written off funds</P> Wed, 25 Sep 2024 11:14:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unacceptable-poor-service/m-p/4767291#M221833 Dennis789 2024-09-25T11:14:29Z https://helpforum.sky.com/t5/Sky-Mobile/Unacceptable-poor-service/m-p/4767370#M221854 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4150193">@Dennis789</a>&nbsp;wrote:<BR /> <P>I demand an investigation&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4150193">@Dennis789</a>&nbsp;</P> <P>You can't demand an investigation via the forum, well actually you can but nothing will happen.&nbsp;<BR /><BR />In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.</P> <P>&nbsp;</P> <P>See this link on how to make a complaint&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 25 Sep 2024 11:51:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unacceptable-poor-service/m-p/4767370#M221854 Daniel0210 2024-09-25T11:51:14Z