topic Re: Restricted access in Sky Mobile

Restricted access

Jadie2 — Tue, 24 Sep 2024 10:29:33 GMT

I have ordered and accessory and need to check my contract has been signed but unable to do so because when I click the link it takes me away from the all and says I have no products or restricted access

Re: Restricted access

Tom-W19 — Wed, 25 Sep 2024 08:12:57 GMT

Hi @Jadie2

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Restricted access

Addie15 — Sat, 28 Sep 2024 08:16:20 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.