https://helpforum.sky.com/t5/Sky-Mobile/Can-I-swap-my-phone/m-p/4765785#M221320 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4196102">@conor678</a>&nbsp;wrote:<BR /><P>Am I still able to swap my phone when the new one arrives or have I just taken out a new deal independent of the old one?&nbsp;</P><HR /></BLOCKQUOTE><P>If you didn't do a swap then it can't be added retrospectively.</P><P>&nbsp;</P><P>You can either return the phone within the cooling off period and then perform a swap (but will require another credit search) or use a trade in service to convert your old phone into cash and use that to clear the balance (if it covers all of it).</P><P>&nbsp;</P><P>If your new deal included a dataplan and you've activated it then you'll be paying for 2 dataplans too - and the new SIM will have a new phone number.</P> Tue, 24 Sep 2024 14:23:55 GMT PandJ2020 2024-09-24T14:23:55Z https://helpforum.sky.com/t5/Sky-Mobile/Can-I-swap-my-phone/m-p/4765694#M221299 <P>Hi there, so my current iPhone 14 was eligible for an upgrade so I went and bought the iPhone 16, however I never done it through the upgrade link on the sky app. Am I still able to swap my phone when the new one arrives or have I just taken out a new deal independent of the old one?&nbsp;</P> Tue, 24 Sep 2024 13:32:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Can-I-swap-my-phone/m-p/4765694#M221299 conor678 2024-09-24T13:32:35Z https://helpforum.sky.com/t5/Sky-Mobile/Can-I-swap-my-phone/m-p/4765785#M221320 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4196102">@conor678</a>&nbsp;wrote:<BR /><P>Am I still able to swap my phone when the new one arrives or have I just taken out a new deal independent of the old one?&nbsp;</P><HR /></BLOCKQUOTE><P>If you didn't do a swap then it can't be added retrospectively.</P><P>&nbsp;</P><P>You can either return the phone within the cooling off period and then perform a swap (but will require another credit search) or use a trade in service to convert your old phone into cash and use that to clear the balance (if it covers all of it).</P><P>&nbsp;</P><P>If your new deal included a dataplan and you've activated it then you'll be paying for 2 dataplans too - and the new SIM will have a new phone number.</P> Tue, 24 Sep 2024 14:23:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/Can-I-swap-my-phone/m-p/4765785#M221320 PandJ2020 2024-09-24T14:23:55Z