https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765693#M221298 <P>I'm looking to upgrade from 15 pro max to 16 pro max.&nbsp;<BR />currently paying £40pm with 12 months left but when I try to upgrade it says I still owe over £800 for my old device.&nbsp;<BR />This doesn't make sense as I only have 12 months left in contract&nbsp;</P> Tue, 24 Sep 2024 13:32:14 GMT Luke391 2024-09-24T13:32:14Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765693#M221298 <P>I'm looking to upgrade from 15 pro max to 16 pro max.&nbsp;<BR />currently paying £40pm with 12 months left but when I try to upgrade it says I still owe over £800 for my old device.&nbsp;<BR />This doesn't make sense as I only have 12 months left in contract&nbsp;</P> Tue, 24 Sep 2024 13:32:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765693#M221298 Luke391 2024-09-24T13:32:14Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765721#M221302 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4196108">@Luke391</a>&nbsp;What contract did you take out, was it swap 12 or swap 24?</P><P>The reason i ask is if it was swap 24 then its actually a 36 month contract which may well explain why you still have £800 to pay off.</P> Tue, 24 Sep 2024 13:44:36 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765721#M221302 daveNOS 2024-09-24T13:44:36Z https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765790#M221323 <P>As above, I suspect you have a Swap24 contract if it's £40pm.&nbsp; (Which would be 36x£40 = ~£1.4k, a £40 payment wouldn't cover the credit over 2 years)</P> Tue, 24 Sep 2024 14:26:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Upgrade/m-p/4765790#M221323 PandJ2020 2024-09-24T14:26:53Z