topic Re: Delivery in Sky Mobile

Delivery

Rushim — Fri, 20 Sep 2024 08:55:11 GMT

When can i expect my parcel to be deliverd.

Re: Delivery

Daniel0210 — Fri, 20 Sep 2024 09:02:33 GMT

@Rushim
After the credit checks have been completed (these take longer if the order was placed over a weekend) the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.

Re: Delivery

caesarome — Fri, 20 Sep 2024 09:04:10 GMT

@Rushim
As customers here all we can say is that when DPD have it they will email/text you with a one hour delivery slot so prior to that the latest on your order can be found here:

https://www.sky.com/ordertracking

Re: Delivery

duffy1104 — Fri, 20 Sep 2024 10:08:25 GMT

what is my delify date says it will be delivered on the 20th but i have had no update? i know you may not know but this is my fisrt time being with sky.

Re: Delivery

Daniel0210 — Fri, 20 Sep 2024 10:10:42 GMT

@duffy1104
In case you aren’t aware we are fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

Re: Delivery

duffy1104 — Fri, 20 Sep 2024 10:12:20 GMT

@Daniel0210ahhh, thank you so much for explaining. i tried to contact them but somehow ended up on this link.