https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4756284#M219968 <P>Do you have Wifi calling enabled, if so have you tried disabling this to see what happens ?</P> Thu, 19 Sep 2024 21:28:14 GMT caesarome 2024-09-19T21:28:14Z https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4756042#M219939 <P>I have a Sky Mobile. I have a Sky iPhone 14 Pro. It's on IOS 16.5.</P><P><BR />My phone is intermittently not accepting calls from outside of the Sky network itself. I have no idea how long this has been going on for. Days, maybe over a week.</P><P>&nbsp;</P><P>I have rebooted my phone umpteen times. I have checked every setting I can think of.</P><P>&nbsp;</P><P>I am far from an idiot. I've worked in telecoms support and also in ISP tech support, but this is driving me to distraction!</P><P>&nbsp;</P><P>My guess is that either my SIM is faulty or my phone keeps falling off the network. Unless there is a Sky fault I am unaware of, but my other 2 Sky phones have no problems.</P><P>&nbsp;</P><P>Can anyone shed any light please ?</P><P>&nbsp;</P><P>I will call Sky in the morning when they reopen if not!</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P> Thu, 19 Sep 2024 20:19:18 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4756042#M219939 StarWarsAddict 2024-09-19T20:19:18Z https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4756284#M219968 <P>Do you have Wifi calling enabled, if so have you tried disabling this to see what happens ?</P> Thu, 19 Sep 2024 21:28:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4756284#M219968 caesarome 2024-09-19T21:28:14Z https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4776059#M224912 <P>My slow reply is because I have been really unwell. I'm now catching up.</P><P>&nbsp;</P><P>I've just called Sky mobile and been told to do a "reset all settings" on my iPhone WITHOUT doing any back up!&nbsp; "You need to trust me" was the answer I was told.</P><P>&nbsp;</P><P>Having lost ALL every single little thing in my iCloud 9 years ago when I did an update on my then iPhone, I don't trust that advice.</P><P>&nbsp;</P><P>Is there anything else I can do please?&nbsp; Could it be my SIM card?</P><P>&nbsp;</P><P>Thank you.</P> Wed, 02 Oct 2024 10:49:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4776059#M224912 StarWarsAddict 2024-10-02T10:49:07Z https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4776159#M224952 <P>Is there a reason why you haven't updated to iOS 17.7 at least? IOS18 was also released last week.<BR />Have you resent the network settings to your phone via your online account?</P> Wed, 02 Oct 2024 11:58:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-Sky-Mobile-is-accepting-calls-from-the-Sky-Mobile-Network-Other-networks-are-failing-to-connect/m-p/4776159#M224952 twilight+princess 2024-10-02T11:58:25Z