topic Re: Unused data in Sky Mobile

Unused data

Cookc — Sun, 15 Sep 2024 21:35:57 GMT

How do I cash in my unused data to use towards my bill? Do I need to call Sky?

Re: Unused data

PandJ2020 — Sun, 15 Sep 2024 21:40:57 GMT

You can't.

Data can only be used as data or as a discount off a new device or accessory.

Re: Unused data

Cookc — Sun, 15 Sep 2024 21:53:23 GMT

I have just ordered a new device and it didn't give me the option to cash in do I need to contact Sky?

Re: Unused data

Cookc — Sun, 15 Sep 2024 22:00:17 GMT

What time do sky mobile customer services open? Can I contact Sky to cash in my data to go towards my new device?

Re: Unused data

Daniel0210 — Mon, 16 Sep 2024 04:15:01 GMT

@Cookc

It may be too late to add the Piggybank discount now. You'd possibly have to cancel the order you made yesterday and re-order which would almost certainly involve further credit checks. The lines will be open in a couple of hours.

Re: Unused data

Cookc — Mon, 16 Sep 2024 06:31:47 GMT

It's a preorder