topic Re: Family member leaving sky piggybank in Sky Mobile

Family member leaving sky piggybank

Buster82 — Sun, 15 Sep 2024 12:15:33 GMT

My son has now turned 18 and wants to have a separate mobile account, how does he leave the family piggybank but keep his number?

Re: Family member leaving sky piggybank

PandJ2020 — Sun, 15 Sep 2024 12:18:40 GMT

The only way is to transfer the number outside of the Sky network first (e.g. to a PAYG) and then back to the new account he sets up.

Re: Family member leaving sky piggybank

caesarome — Sun, 15 Sep 2024 12:22:11 GMT

He would need to order himself a sim here:

https://www.sky.com/shop/mobile/plans

If he wants to transfer his number that is on this other account then you would need to use a Pac code to transfer it to a PAYG network and then use another sim via them to transfer it back to his new Sky sim.

Re: Family member leaving sky piggybank

Buster82 — Sun, 15 Sep 2024 12:23:58 GMT

Thanks for your responses, he is not at the end of his contract yet, does that make a difference?

Re: Family member leaving sky piggybank

PandJ2020 — Sun, 15 Sep 2024 12:26:22 GMT

@Buster82 wrote:
Thanks for your responses, he is not at the end of his contract yet, does that make a difference?

Yes. If he* 'cancels' (that would include transferring out) before the end of 12 months then early termination charges would apply.

* actually only the account holder can do this

Re: Family member leaving sky piggybank

Buster82 — Sun, 15 Sep 2024 12:31:12 GMT

Okay thanks, sounds like he'll have to wait until the contract comes to an end unfortunately.