https://helpforum.sky.com/t5/Sky-Mobile/Swap-mobile-return/m-p/4751027#M219015 <P>Usually you can use&nbsp;the packaging your new device comes in as there should be a small return label on the inside of it. If this isn't the case then you will need to call them again as there is no way to generate this online.</P> Sun, 15 Sep 2024 11:19:12 GMT caesarome 2024-09-15T11:19:12Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-mobile-return/m-p/4751021#M219014 <P>I've just completed a swap upgrade the advisor stated it wouldn't let him organise the return details over the phone for him to automatically send the packaging. He said he would send a link to arrange this as of yet I've received no link so I've not received any pre paid packaging to send the old iPhone back.&nbsp;</P> Sun, 15 Sep 2024 11:14:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-mobile-return/m-p/4751021#M219014 Stricky1 2024-09-15T11:14:42Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-mobile-return/m-p/4751027#M219015 <P>Usually you can use&nbsp;the packaging your new device comes in as there should be a small return label on the inside of it. If this isn't the case then you will need to call them again as there is no way to generate this online.</P> Sun, 15 Sep 2024 11:19:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-mobile-return/m-p/4751027#M219015 caesarome 2024-09-15T11:19:12Z