topic Re: Convert eSIM back to a sim card in Sky Mobile

Convert eSIM back to a sim card

DexterFan — Thu, 12 Sep 2024 12:30:23 GMT

How do you convert your eSIM back to a SIM card?

Re: Convert eSIM back to a sim card

caesarome — Thu, 12 Sep 2024 12:36:43 GMT

@DexterFan

As per this (new device not capable with esim) you would need to order a replacement sim:

https://www.sky.com/help/articles/esim-sky-mobile-transfer-sim

Re: Convert eSIM back to a sim card

DexterFan — Sat, 14 Sep 2024 06:58:46 GMT

I followed the link. It doesn't actually give you an option for replacing it. It just goes to troubleshooting.

Re: Convert eSIM back to a sim card

63johnw — Sat, 14 Sep 2024 07:12:38 GMT

Hi @DexterFan even if you tap on the "order a replacement SIM card" link ? I tapped on that and it took me to my account with a link to order a replacement. If it's not working for you then call sky on 150 for help.