topic Voicemail charge while abroad in Sky Mobile

Voicemail charge while abroad

hapazard2 — Fri, 13 Sep 2024 14:05:10 GMT

Hi again

Just back from hols in Mexico. Made sure mobile data/roaming off as have been stung before.

Checked MySky app on return and found I’d been charged £2.60 for accessing voicemail. I naively thought there would be no charge as using hotel wifi and WiFi calling on.

Is there any point contesting this with Sky?

Thanks

Re: Voicemail charge while abroad

63johnw — Fri, 13 Sep 2024 14:55:28 GMT

Hi @hapazard2 not really as it is mentioned in here.

https://www.sky.com/help/articles/sky-mobile-voicemail

Re: Voicemail charge while abroad

hapazard2 — Fri, 13 Sep 2024 16:08:36 GMT

"It were obvious" as my Tyke mother -in-law would say.