https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749414#M218694 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179338">@Mattyel-sharif</a>&nbsp; no one here can confirm if your order has gone through as it's mainly customer helps customer with no account access. If the order doesn't appear in your account or message centre then you will need to call sky for help. It's free on 150 from a sky sim.&nbsp;</P> Fri, 13 Sep 2024 12:42:50 GMT 63johnw 2024-09-13T12:42:50Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749406#M218690 <P>Please can you confirm my order has been confirmed - as it went through i signed and then it crashed&nbsp;</P> Fri, 13 Sep 2024 12:38:28 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749406#M218690 Mattyel-sharif 2024-09-13T12:38:28Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749413#M218693 <P>As we are customers here I'm afraid we can't confirm this for you so have you checked to see if anything appears here for you:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/ordertracking" target="_blank">https://www.sky.com/ordertracking</A></SPAN></P> <P>&nbsp;</P> <P>If it doesn't and it has been more than 24 hours since you placed the order all you can do is to call Sky for an update.</P> Fri, 13 Sep 2024 12:42:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749413#M218693 caesarome 2024-09-13T12:42:42Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749414#M218694 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4179338">@Mattyel-sharif</a>&nbsp; no one here can confirm if your order has gone through as it's mainly customer helps customer with no account access. If the order doesn't appear in your account or message centre then you will need to call sky for help. It's free on 150 from a sky sim.&nbsp;</P> Fri, 13 Sep 2024 12:42:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749414#M218694 63johnw 2024-09-13T12:42:50Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749416#M218695 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Mattyelsharif_0-1726231437931.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103511iE6B44C0D9651E2A8/image-size/medium?v=v2&amp;px=400" role="button" title="Mattyelsharif_0-1726231437931.png" alt="Mattyelsharif_0-1726231437931.png" /></span></P><P>I get this when i click on my orders now&nbsp;</P><P>&nbsp;</P> Fri, 13 Sep 2024 12:44:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749416#M218695 Mattyel-sharif 2024-09-13T12:44:16Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749418#M218696 <P>Did you place the order this morning ?</P> Fri, 13 Sep 2024 12:45:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749418#M218696 caesarome 2024-09-13T12:45:10Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749421#M218698 <P>Just placed an order for the new iPhone16 - bt the site kept crashing i did everything signed etc and chose account name to manage it just never got confirmation through as site crashed</P> Fri, 13 Sep 2024 12:46:24 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749421#M218698 Mattyel-sharif 2024-09-13T12:46:24Z https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749424#M218699 <P>The fact that message says contact us for an update suggests to me that it did go through so you could call to check if you want piece of mind ?</P> Fri, 13 Sep 2024 12:49:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/my-order/m-p/4749424#M218699 caesarome 2024-09-13T12:49:10Z