topic Re: No network available in Sky Mobile

No network available

Weeshaz — Fri, 13 Sep 2024 12:03:34 GMT

Help can't make calls/receive calls as showing "no network available". I'm disabled and housebound so my only outside contacts are my phone. Please help me as I'm terrified I fall and can't get any help.

Re: No network available

63johnw — Fri, 13 Sep 2024 12:41:03 GMT

Hi @Weeshaz any issues showing here ?

https://www.sky.com/help/articles/service-status-sky-mobile

Re: No network available

Kelsingra — Fri, 13 Sep 2024 13:23:19 GMT

Hey @Weeshaz

As you mentioned that you are disabled, I wanted to make sure that you know about our Accessibility Team who can give you extra support if needed.

Are you already signed up with the Accessibility Team? Once registered there are also different methods of communication with this team

https://www.skyaccessibility.sky/

Thank you for joining our Community Forum! 🙂