https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747432#M218439 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4177361">@Shari441</a>&nbsp;<BR />Sky won’t reinstate services until you’ve paid what is owed in full <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week as banks are closed.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A><BR /><BR />Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.</P> Wed, 11 Sep 2024 11:30:11 GMT Daniel0210 2024-09-11T11:30:11Z https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747418#M218438 I've paid my bill and it still says restrictions Wed, 11 Sep 2024 11:17:50 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747418#M218438 Shari441 2024-09-11T11:17:50Z https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747432#M218439 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4177361">@Shari441</a>&nbsp;<BR />Sky won’t reinstate services until you’ve paid what is owed in full <STRONG>and</STRONG> set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well. It’s worth noting that it you’re in arrears for 56+ days Sky can fully terminate your subscription. <BR /><BR />If you can’t pay what you owe in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date. <BR /><BR />Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week as banks are closed.<BR /><BR />You should be able to pay the bill and set up your direct debit via the MySky app or online using this link <BR /><A href="https://www.sky.com/manage/bill/" target="_blank">https://www.sky.com/manage/bill/</A><BR /><BR />Once you’ve done all this you’ll be able to call Sky if you still need to speak to an agent.</P> Wed, 11 Sep 2024 11:30:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747432#M218439 Daniel0210 2024-09-11T11:30:11Z https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747441#M218440 Everything is updated Wed, 11 Sep 2024 11:40:17 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747441#M218440 Shari441 2024-09-11T11:40:17Z https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747448#M218441 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4177361">@Shari441</a>&nbsp;</P> <P>Were your mobile services restricted due to a missed payment?&nbsp;</P> Wed, 11 Sep 2024 11:50:37 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747448#M218441 Daniel0210 2024-09-11T11:50:37Z https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747460#M218442 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4177361">@Shari441</a>&nbsp;wrote:<BR />it still says restrictions<HR /></BLOCKQUOTE> <P>Are you seeing a restricted message on your account so is your phone itself working ?</P> Wed, 11 Sep 2024 12:04:11 GMT https://helpforum.sky.com/t5/Sky-Mobile/Restrictions/m-p/4747460#M218442 caesarome 2024-09-11T12:04:11Z