https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-reactivate-replacement-physical-sim/m-p/4744781#M218157 <P>Hi,</P><P>&nbsp;</P><P>I changed to an esim before going on holiday and my phone is not compatible. I eventually got a new physical sim ordered and have received it but when I log onto my account both through the app and onsite, it only give the option to activate a replacement esim.</P> Sun, 08 Sep 2024 17:43:34 GMT Zof88 2024-09-08T17:43:34Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-reactivate-replacement-physical-sim/m-p/4744781#M218157 <P>Hi,</P><P>&nbsp;</P><P>I changed to an esim before going on holiday and my phone is not compatible. I eventually got a new physical sim ordered and have received it but when I log onto my account both through the app and onsite, it only give the option to activate a replacement esim.</P> Sun, 08 Sep 2024 17:43:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-reactivate-replacement-physical-sim/m-p/4744781#M218157 Zof88 2024-09-08T17:43:34Z https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-reactivate-replacement-physical-sim/m-p/4744796#M218158 <P>You will need to find a way to contact Sky support about this so they can get it activated for you.</P> <P>&nbsp;</P> <P>150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:</P> <P><BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P><BR />Say No when asked if you want a text or to go online then stay on the line.</P> Sun, 08 Sep 2024 18:15:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Unable-to-reactivate-replacement-physical-sim/m-p/4744796#M218158 caesarome 2024-09-08T18:15:01Z