topic Re: No longer need a replacement in Sky Mobile

No longer need a replacement

Michael64 — Sat, 07 Sep 2024 16:18:03 GMT

Hello. I recently requested to have a replacement for an accessory I own but I have come to realise I no longer need a replacement. Can I cancel the request? Or do I simply not send it away when i get sent the envelope?

Re: No longer need a replacement

caesarome — Sat, 07 Sep 2024 16:23:10 GMT

You could call Sky to see if they can cancel it which they might be able to do if it has not been dispatched yet or if it is on it's way to you then you would need to arrange for it to be returned so Sky should be able to help you with this.

Re: No longer need a replacement

Michael64 — Sat, 07 Sep 2024 16:26:43 GMT

Do you happen to know the number I can contact?

Re: No longer need a replacement

Daniel0210 — Sat, 07 Sep 2024 16:29:04 GMT

@Michael64

150 from your Sky mobile for general Customer Services.

Re: No longer need a replacement

Michael64 — Sat, 07 Sep 2024 16:32:50 GMT

So just 150 on my phone, not on any app? Sorry, I'm phone illiterate haha

Re: No longer need a replacement

Daniel0210 — Sat, 07 Sep 2024 16:35:31 GMT

@Michael64 wrote:

So just 150 on my phone,

@Michael64

Yes, from a Sky mobile or a Sky Talk landline.

Re: No longer need a replacement

Michael64 — Sat, 07 Sep 2024 16:39:05 GMT

Thank you! I gave them a call and it's all been sorted, thanks so much 🙂