https://helpforum.sky.com/t5/Sky-Mobile/I-have-not-received-any-instructions-on-how-to-return-my-old-phone/m-p/4743639#M217986 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173434">@JoSi2</a>&nbsp; you normally use the packaging that the new phone came in and the address to send to should also have been in there. If you no longer have it then call sky on 150 to get new one sent out.&nbsp;</P> Sat, 07 Sep 2024 07:29:42 GMT 63johnw 2024-09-07T07:29:42Z https://helpforum.sky.com/t5/Sky-Mobile/I-have-not-received-any-instructions-on-how-to-return-my-old-phone/m-p/4743617#M217985 <P>I have done a swap on my mobile and didn't get any instructions on how or where to return my old mobile.</P> Sat, 07 Sep 2024 06:57:38 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-have-not-received-any-instructions-on-how-to-return-my-old-phone/m-p/4743617#M217985 JoSi2 2024-09-07T06:57:38Z https://helpforum.sky.com/t5/Sky-Mobile/I-have-not-received-any-instructions-on-how-to-return-my-old-phone/m-p/4743639#M217986 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4173434">@JoSi2</a>&nbsp; you normally use the packaging that the new phone came in and the address to send to should also have been in there. If you no longer have it then call sky on 150 to get new one sent out.&nbsp;</P> Sat, 07 Sep 2024 07:29:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-have-not-received-any-instructions-on-how-to-return-my-old-phone/m-p/4743639#M217986 63johnw 2024-09-07T07:29:42Z