topic esim activation in Sky Mobile

esim activation

lisa5657 — Thu, 05 Sep 2024 20:25:07 GMT

hi can anyone help as im going crazy , i swapped to esim a week agon on two phones mine and my daughter and managed to find the activation code for my phone and now im trying to find my daughters activation code i cant find it would it definite be sent by email or in messages in sky app or text, i checked all of these and cant find it and need sort her phone asao thanks in advance for any help

Re: esim activation

63johnw — Fri, 06 Sep 2024 06:31:48 GMT

Hi @lisa5657 to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

Re: esim activation

Addie15 — Fri, 06 Sep 2024 07:54:41 GMT

Hi there! Thank you for escalating this. We have sent an invite to @lisa5657.

Re: esim activation

Lisa-P1987 — Sun, 08 Sep 2024 10:07:13 GMT

We are still looking to help you lisa5657 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks