https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/4742386#M217884 <P>Hi I have just agreed a iPhone from 14 to 15 swap and pleased with the price offered. My husband has now shown me his phone has got some two slight chips &nbsp;on the outer casing &nbsp;after he dropped it, I was not aware of this. &nbsp;I'm worried now that when I send his phone back the price will change on his iPhone offer and we won't be able to have his phone swap as it will be too much.<span class="lia-unicode-emoji" title=":weary_face:">😩</span></P> Thu, 05 Sep 2024 19:53:19 GMT Wendy+golronan 2024-09-05T19:53:19Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/4742386#M217884 <P>Hi I have just agreed a iPhone from 14 to 15 swap and pleased with the price offered. My husband has now shown me his phone has got some two slight chips &nbsp;on the outer casing &nbsp;after he dropped it, I was not aware of this. &nbsp;I'm worried now that when I send his phone back the price will change on his iPhone offer and we won't be able to have his phone swap as it will be too much.<span class="lia-unicode-emoji" title=":weary_face:">😩</span></P> Thu, 05 Sep 2024 19:53:19 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/4742386#M217884 Wendy+golronan 2024-09-05T19:53:19Z https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/4742416#M217887 <P>Yup, it's possible the value will be reduced.&nbsp; But until it's been assessed it can't be confirmed.</P><P>&nbsp;</P><P>If it's cosmetic then the value may not be reduced by much.</P> Thu, 05 Sep 2024 20:29:35 GMT https://helpforum.sky.com/t5/Sky-Mobile/Mobile-swap/m-p/4742416#M217887 PandJ2020 2024-09-05T20:29:35Z