https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/4739051#M217602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169255">@Jacks145</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> <P>&nbsp;</P> Mon, 02 Sep 2024 19:30:43 GMT Daniel0210 2024-09-02T19:30:43Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/4739048#M217601 <P>I have 4 mobile phones on the account. 2 of them are from years ago and I don't have anything left to pay on them but they still show on my account and it doesn't allow me to take out another phone&nbsp;</P> Mon, 02 Sep 2024 19:25:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/4739048#M217601 Jacks145 2024-09-02T19:25:40Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/4739051#M217602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4169255">@Jacks145</a>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a few months for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> <P>&nbsp;</P> Mon, 02 Sep 2024 19:30:43 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-mobile/m-p/4739051#M217602 Daniel0210 2024-09-02T19:30:43Z