topic Re: Sky Mobile Lost in Sky Mobile

Sky Mobile Lost

Achini — Thu, 29 Aug 2024 20:19:37 GMT

Hi,

I have a sky mobile with a contract and unfortunately I lost my phone today. There is no insurance and I called sky and they said they will send a new sim. I know that I need to continue paying my contract but if I want to get a new phone and use the same sim how does it work? Can I get only the phone since I have already getting a new sim and paying for the connection in my previous contract

Re: Sky Mobile Lost

63johnw — Thu, 29 Aug 2024 20:25:14 GMT

Hi @Achini yes you can order just a phone and put your new sim in that.

Re: Sky Mobile Lost

caesarome — Thu, 29 Aug 2024 20:29:50 GMT

@Achini wrote:

I called sky and they said they will send a new sim.

The sim they are sending might be a replacement so if this is the case it will have the same number as the one in the phone you have lost.

Re: Sky Mobile Lost

Daniel0210 — Fri, 30 Aug 2024 03:45:42 GMT

@Achini wrote:

unfortunately I lost my phone today.

@Achini

In addition to the above it's worth also reporting the loss on the Immobilise website https://www.immobilise.com

Re: Sky Mobile Lost

Achini — Fri, 30 Aug 2024 05:22:32 GMT

Thank you all.