topic Re: data roaming spend cap reaching in one day in Sky Mobile

data roaming spend cap reaching in one day

AdamS333 — Thu, 29 Aug 2024 08:19:24 GMT

Set a spend cap of £40 for my daughter travelling in Thailand yesterday, yet today i receive a text message saying the limit has been reached already? How is that possible when it shoiuuld be £2 per day?

Re: data roaming spend cap reaching in one day

PandJ2020 — Thu, 29 Aug 2024 08:41:53 GMT

@AdamS333 wrote:
Set a spend cap of £40 for my daughter travelling in Thailand yesterday, yet today i receive a text message saying the limit has been reached already? How is that possible when it shoiuuld be £2 per day?

Thailand is not included within the £2 roaming passport. (Only EU and some other territories are included within that passport)

It's a 'rest of world' location where you pay per use:

36p per MEG of data

72p per MINUTE to call UK

14p per MINUTE to receive calls

14p per SMS

Re: data roaming spend cap reaching in one day

caesarome — Thu, 29 Aug 2024 08:41:58 GMT

@AdamS333 wrote:

How is that possible when it shoiuuld be £2 per day?

@AdamS333

It isn't £2 per day as "Rest of the World charges" apply as you can see here:

https://www.sky.com/help/articles/sky-mobile-roaming-destinations-and-charges

So it is:

£0.36 per MB (not GB) formobile data

£0.72 per minute to calls to UK mobiles and landlines

£0.14 for receiving a call.

£0.14 for texts to local and UK mobiles

£0.58p per picture message to UK mobiles.

So your daughter could burn through this quite quickly.