topic Cannot pay bill in Sky Mobile

Cannot pay bill

casey17591428 — Wed, 28 Aug 2024 06:39:44 GMT

Attempting to pay bill on laptop & mobile app but keep receiving "There was a problem loading your bill please try again later"

Bill is due today & needs to be paid

Re: Cannot pay bill

63johnw — Wed, 28 Aug 2024 07:13:22 GMT

Hi @casey17591428 if you can't do it through the app or online then call on 150 and they will take it.

Re: Cannot pay bill

Daniel0210 — Wed, 28 Aug 2024 07:27:50 GMT

@casey17591428

In addition, you should have a direct debit or continuous card payment set up as per the T's and C's you agreed to which will mean manual payments aren't necessary.