topic Re: Refreshing Sim data error in Sky Mobile

Refreshing Sim data error

Ninjadad — Sat, 24 Aug 2024 16:03:40 GMT

I am currentlynin Fuetra ventura.

My phone and my sons phone will not connect to a beteork, but keeps bringing up Refreshing Sim data!

Have tried rebooting, tried going to 3g only.

All I get is a draining battery, currently I have to use a WiFi hot-spot from a family member.

I'm being charged, but need phone for business.

Re: Refreshing Sim data error

PandJ2020 — Sat, 24 Aug 2024 16:11:40 GMT

Is SIM application setting set to 'home'? (Needs to be 'automatic' or 'abroad')

Re: Refreshing Sim data error

caesarome — Sat, 24 Aug 2024 16:12:08 GMT

If sim settings are set to Automatic or Abroad try setting to Home then exit the settings then go back in and set to Abroad or Automatic.

Re: Refreshing Sim data error

Daniel0210 — Sat, 24 Aug 2024 16:15:48 GMT

@Ninjadad

Billing continues as normal during an issue. Once it's fixed contact Sky to see if they'll apply a credit to your account but as Sky mobile is for domestic usage don't expect anything for missing business calls.

Re: Refreshing Sim data error

Ninjadad — Mon, 26 Aug 2024 07:42:09 GMT

It's very intermittent, very frustrating will have to just put up with it until we return, and then have a conversation with SKY.