Cancelling / Returning an accessory

Tom04 — Fri, 23 Aug 2024 11:35:51 GMT

I want to return my airpods accessory as I no longer use them even though I have started paying for them monthly.

Is there any way I can do this as at the moment I've been wasting my money paying for this accessory that I don't use.

Thanks for your help

Tom

Re: Cancelling / Returning an accessory

GD1 — Fri, 23 Aug 2024 11:54:50 GMT

@Tom04 You will need to call Sky to arrange the return of these if you're still within the 31 day cool off. If you've had them longer than the cool off period you' won;t be able to return them simply becuase your not using them.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

topic Cancelling / Returning an accessory in Sky Mobile

Cancelling / Returning an accessory

Re: Cancelling / Returning an accessory