https://helpforum.sky.com/t5/Sky-Mobile/Swapping-device-reservations/m-p/4728578#M216586 <P>I an looking into swapping my device for a new one however i have some reservations! Once i send my current device back, do i get refunded the full amount of the device or do they revalue the device when they receive it? I dont want to go through with it then wind up having hundreds added fo my new device plan? Has anyone actually done this swap and if so how do they work out the value of your current / old device?&nbsp;</P> Fri, 23 Aug 2024 07:54:06 GMT Holahollie 2024-08-23T07:54:06Z https://helpforum.sky.com/t5/Sky-Mobile/Swapping-device-reservations/m-p/4728578#M216586 <P>I an looking into swapping my device for a new one however i have some reservations! Once i send my current device back, do i get refunded the full amount of the device or do they revalue the device when they receive it? I dont want to go through with it then wind up having hundreds added fo my new device plan? Has anyone actually done this swap and if so how do they work out the value of your current / old device?&nbsp;</P> Fri, 23 Aug 2024 07:54:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swapping-device-reservations/m-p/4728578#M216586 Holahollie 2024-08-23T07:54:06Z https://helpforum.sky.com/t5/Sky-Mobile/Swapping-device-reservations/m-p/4728626#M216591 <P>When you start the swap you get an <U>estimated</U> value of your device.</P><P>&nbsp;</P><P>Only upon inspection are you offered a final amount.&nbsp; You do not have to accept it and the device can be returned.&nbsp; I recommend taking good photo's of the device before sending it.</P><P>&nbsp;</P><P>If the valuation is lower than the remaining credit you have on it then the whole difference is added to your next bill.&nbsp; (In rare cases you may have a credit applied if it's worth more)</P> Fri, 23 Aug 2024 08:32:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swapping-device-reservations/m-p/4728626#M216591 PandJ2020 2024-08-23T08:32:13Z